FREQUENTLY ASKED QUESTIONS:
Q1) How to go to Formosa Garden Hotel from KLIA and Malacca Central Bus Terminal?
A1) Formosa Garden Hotel is located along Limbongan Road, facing Straits of Malacca.Formosa Garden Hotel is located about:
a) 160km (2 hours drive) from KLIA International Airport.
b) 20 minutes drive from Malacca Central Bus Station.
c) 30 minutes drive from Malacca Airport.
Q2) How can I contact KLIA airport or Malacca Central Bus Station?
A2) Please refer to the followings:
1) Please log on to to http://www.klia.com.my for more info on KL International Airport.
2) KLIA Public Relation Department Tel: +603-8776 2000
3) Melaka Sentral Bus Terminal Tel: 06-281 2980
Q3) How to contact Formosa Garden Hotel?
A3) Formosa Garden Hotel Contact No.:
Tel: (06)2866600, 2866606
Address: 1103, Jalan Limbongan, Klebang Kechil, 75200 Melaka.
Q4) I would like to join Formosa Garden Hotel career path.
A4) Please send your Resume to the following address:
Formosa Garden Hotel
1103, Jalan Limbongan, Klebang Kechil, 75200 Melaka.
You can also E-mail your resume to email@example.com
Q5: Are there any food outlets nearby the hotel?
A5: Yes, there are several food outlets nearby. There is a Malay food stall just opposite the hotel. On your way out of the hotel, there are several food stalls and chicken rice ball on your left and a food court which is about 200metres away on your right. Sampan Seafood restaurant is located about 150metres away on the right hand side on your way out of the hotel. There is another Chinese restaurant called Handsome Restaurant about 50metres from Sampan Seafood Restaurant.
Q6: What are the popular things to see in Malacca?
A6: Below are the popular places in Malacca:
• Baba & Nyonya Heritage
• Bullock Cart ride
• Butterfly Farm
• The historical Stadthuys built in the 1650s by the Dutch
• Christ Church
• Crocodile Farm
• A Famosa, testimony to the presence of the Portuguese, built in 1511 as a fortress
• Hang Li Poh's Well
• Hang Tuah's grave
• Jonkers Street
• Light and Sound Theatre in Bandar Hilir
• Melaka's Sultanate Palace
• Melaka Zoo
• Mini ASEAN
• Mini Malaysia
• Museum of Aborigines
• Portuguese Square
• Ruins of St. Paul's Church
• Sam Po Kong Temple
• Sri Poyyatha Vinayagar Moorthi Temple, one of the first Hindu temples in Malaysia
• Trishaw ride
Q7: What are the websites that I can visit to find out more information?
A7: You may surf to http://www.tourism.gov.my
Q8: How can I make reservations for the hotel rooms?
A8: You can make reservations through phone call to 06-2866600 / 2866606 or you can fax us at 06-2866608.
Q8: What are the facilities that I can enjoy in Formosa Garden Hotel?
A8: Here is the list of facilities we provide:
a) Free basement car park (100 parking lots)
b) Free WIFI internet access (lobby only)
c) Laundry services
d) Transportation services
e) Entertainment Area (7th floor)
f) Meeting room
h) Satellite television programs (coming soon)
j) Fax service
k) Courier and mail service
l) Travel and tour services (upon request)
m) Airport transportation services (upon request)
n) 24 hours reception service
o) 7th floor – Banquet Hall (multi purpose)
Q9: What kind of payments does Formosa Garden accept?
A9: We accept payments such as ATM transfer, credit card, and cash.
Q10: What are the procedures for ATM bank transfer?
A10: Payment can be made by ATM banking to our MAYBANK account
Account number: 004021332170
Account name: FORMOSA RESORT SDN. BHD.
After bank in, please fax the receipt to 06-2866608 and state the reservation date, name, and contact number. Guests are advised to make a phone call to 06-2866600 to confirm the room reservation.
Q11: How many rooms are there in Formosa Garden Hotel?
A11: There are a total of 96 rooms including suite rooms.
Q12: Are there any additional information about the room reservation?
A12: Additional information about room reservation:
Change of room reservation:
- Kindly contact us is there is any changes made on the room reservations to prevent any inconveniences, thank you.
- For any postponed reservation, the deposit can be hold for future usage within 1 year’s time.
- No refund of deposit for confirmed reservation when payment is made.
Q13: What is the Check-in and Check-out time?
A13: Our check in time is after 2pm；Check out time is before 12pm. Please inform reception if you need to extend hour or extend the night.
Q14: Do we pay extra for over time?
A14: Yes, we charge extra RM15 per hour.
Q15: Can we pay for extra breakfast?
A15: Yes. But we don’t charge for children below 3 years old. 4 years old to 11 years old we charge RM5 and RM10 for above 12 years old.
Q16: Is the breakfast provided HALAL?
A16: Yes, the breakfast that we serve is HALAL.
Q17: Does your Hotel serve Vegetarian Breakfast?
A17: Yes, we do. Please inform our receptionist while Check-in.
Q18: How do you charge for extra bed and mattresses?
A18: We charge RM30 for extra mattress and RM50 for extra bed.
Q19: Can we safe keep our luggage?
A19: Yes, you can leave it in our front desk, we will help you to safe keep.
Q20: What's the difference between Formosa Hotel and Formosa Garden Hotel?
A20: Please refer below:
FORMOSA GARDEN HOTEL
Our main room is Apartment style while our Individual room is secondary priority.
We have mainly Individual rooms and Suite rooms, but no Apartment style available.
NUMBER OF ROOMS
We have a total of 35 rooms including Apartments and Individual rooms.
We have a total of 96 rooms which includes double, triple, quad rooms and suite rooms.
Rates are ranging from RM66.
Rates are ranging from RM99.
We are located at Bachang Town, which is very near to TESCO and Malacca Sentral.
We are located along Jalan Limbongan, facing the Straits of Malacca and the newly built Limbongan Highway.
We have four parking lot for our guest or coupon parking around our hotel.
Restaurant, meeting rooms, multipurpose Banquet Hall, and car park which can accommodate up to 100 cars.
For further inquires, kindly contact us at 06-2866600 / 2866606 or e-mail us at firstname.lastname@example.org